Last updated: July 11, 2026
How We Handle Shipping
Every order is packed with care at our San Jose facility and shipped free of charge to addresses within the 48 contiguous United States. Below you’ll find a detailed breakdown of what to expect from the moment you click “Place Order” to the moment your package arrives.
Processing Time
We process orders Monday through Friday, excluding federal holidays. In-stock items typically leave our warehouse within 1–2 business days after your order is confirmed. You will receive an email update as soon as a shipping label is created.
Carrier Selection
To provide reliable and timely delivery, we work with major national carriers—including UPS, FedEx, and USPS. The specific carrier assigned to your shipment depends on your delivery address, package size, and the most efficient route available at the time of dispatch. Once the package is tendered to the carrier, we’ll send you a tracking number so you can follow its journey.
Delivery Time
Standard delivery within the contiguous U.S. takes 3–5 business days from the date of shipment. While the vast majority of packages arrive within this window, occasional carrier delays can occur. If your order hasn’t arrived within 7 business days of shipment, please contact us so we can investigate.
Free Shipping, Always
Shipping is 100% free on every order. There is no minimum purchase requirement, no membership needed, and no promo code to enter.
Where We Currently Ship
Our current service area covers the contiguous 48 states. We do not yet offer delivery to Alaska, Hawaii, PO Boxes, APO/FPO addresses, or U.S. territories.
Address Accuracy
Please double-check your shipping address during checkout. If you notice an error, email us at info@madeiincookware.cyou within 2 hours of placing the order. Once the package enters the processing queue, changes cannot be guaranteed.
Lost or Missing Packages
If your tracking status shows “delivered” but you can’t locate the package, first check with neighbors and your local post office. If the package remains missing, notify us immediately. We’ll work with the carrier on a resolution and ensure you’re taken care of.